Grievance Redress Mechanism

Have you been affected by the SORB Project and need redress?

If you believe the project has caused or may cause environmental, social, or gender-related impacts to you, your community, or the environment, you have the right to file a complaint.

How to file a complaint

  • First Point of Contact

    Email our project’s ESS Specialist

    Asha Maharaj at asha.maharaj@uwi.edu

  • Mail

    Send a sealed envelope addressed to CAF’s Complaints and Grievance Management Committee (GMC) at the CAF Representative Office in your country.

    Trinidad & Tobago
    CAF Representative Office
    Albion Energy Plaza, 8th Floor
    22–24 Victoria Street, Port of Spain
    Tel: +1 (868) 222-1540 / 1541

  • Online Form

    Fill out the MRAS Online Form:

    Available at the bottom of the

    CAF ESGRM page

Who can make a complaint?

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Any group of two or more persons affected by a CAF-FA project

A duly authorized representative filing on behalf of the group

An external representative if the local community cannot file

CAF Board of Directors.

FOR MORE INFORMATION